Oak Point Heating and Air LLC Reviews: 5-Star Customer Testimonials
Fantastic team to work with. Prices are fair, they work with you and communicate the entire time. Please reach out to these people if you have issues, they know what they're doing
Response from the owner20:08 01 Jul 25
Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with our team and found our communication and pricing to be fair. Your recommendation means a lot to us, and we look forward to assisting you again in the future. 
Eric and his wife are plain good people, the kind of people you want to do business with. Fair, quick and responsive. You can’t find great service these days and yet I lucked out with Oak Point heating and air!
Response from the owner02:08 01 Jul 25
Thank you for your kind words, Eric! We're thrilled to hear that you and your wife had a positive experience with our team. Providing fair, quick, and responsive service is our top priority, and we appreciate your recognition. We're grateful to have customers like you and look forward to serving you again in the future! 
Quick. Calledin Friday night and Eric came fix it under 1 hour. Nice work and great company
Response from the owner02:02 21 Jun 25
Thank you for your kind words, Abu! We’re glad to hear that Eric provided quick and efficient service. Your satisfaction is our top priority, and we appreciate your recognition of our team's hard work. We look forward to assisting you again in the future! 
Called because my account wasn't kicking on and they walked me through a quick fix before charging me for a service call.
Response from the owner02:02 20 Jun 25
Thank you for your positive feedback, Tyler! We're glad to hear that our team was able to assist you quickly and effectively. Your satisfaction is our priority, and we appreciate your trust in us. If you need any further assistance, feel free to reach out. 
WOW… was there and fixed less than hour from calling! VERY VERY reasonable! Coby was great, found issue quickly, talked to me, fixed, done and house cooling in moments! Great people! Blessed!
Response from the owner20:01 19 Jun 25
Thank you so much for the wonderful review, Vickie! We're thrilled to hear that Coby was able to resolve the issue quickly and efficiently. Your kind words about our team and service truly mean a lot to us. We're glad we could help keep your house cool! 
The service and communication with Oak Point Heating and Air LLC is exceptional. They are very professional and communicative which was essential especially during a time when we were seeking urgent service after hours. Stacy who answered the phone was very attentive and understanding of our situation. Technician Eric came out to help us out and he was very respectable and knowledgeable. He was very thorough and provided us with good information on what was going on with our HVAC system. We definitely will be utilizing the team for regular maintenance as well. Many thanks again!
Response from the owner07:58 15 Jun 25
Thank you for your kind words, Daisy! We're thrilled to hear that you had such a positive experience with our team, especially during an urgent situation. We pride ourselves on exceptional service and communication, and it's great to know that Stacy and Eric met your expectations. We look forward to assisting you with regular maintenance in the future. Your appreciation means a lot to us! 
I have been a customer of Oak Point for 2 years. I have received the best service experience of any HVAC contractor I have used. Professional and friendly service. These folks are truly the best.
Response from the owner01:58 14 Jun 25
Thank you for your wonderful review, Johnny! We are thrilled to hear that you have consistently received top-notch service from our team. Your kind words about our professionalism and friendliness mean a lot to us. We appreciate your loyalty over the past two years and look forward to continuing to serve you! 
I had them come and look at the mini split they installed. Two visits to make sure it worked and a Freon recharge and it is fine. I appreciate their timeliness and thoroughness. They were a great choice to install the mini split as well. Great small business
Response from the owner13:50 13 Jun 25
Thank you, Peter! We’re so glad you’re happy with your mini split and the follow-up service. We appreciate your kind words and support of our small business — it means a lot to our team! 
We’re so grateful we called Oak Point Heating & Air! We had them come out for a second opinion after another company told us we needed to replace our air conditioner. Oak Point Heating & Air was thorough, honest, and tested everything carefully. They explained everything and the good news, we do not need to replace the unit! It’s rare to find such integrity and honesty, we highly recommend them!
Response from the owner23:04 11 Jun 25
Thank you, Stefanie! We're so glad we could give you peace of mind and help you avoid an unnecessary replacement. Honesty and integrity are at the heart of everything we do. We truly appreciate your recommendation and are always here when you need us! 
This is the second project we have done with Oak Point Heating and Air. Mini split system install on this one. They just keep getting better and better. Price and service
are exceptional.
are exceptional.
We love the friendly service we receive from Oak Point Heating and Air! It is so easy to schedule our maintenance and they arrive promptly. Our questions are answered and we are treated like a member of the family!
Eric did a complete analysis of my AC/ Heating needs to replace my16 old unit. Gave me his recommendations to address the a problem with cooling off all rooms evenly that my old unit couldn't do. They came to replace it with the recommended Lenox unit as planned. It took them 8 hours to redo the ducting for upstairs and installation of new units
11/7/24 Eric performed annual maintenance of furnace which involved the cleaning of carbon build up that if not done, pilot light could have problem staying on when turning heater on
11/7/24 Eric performed annual maintenance of furnace which involved the cleaning of carbon build up that if not done, pilot light could have problem staying on when turning heater on
Eric installed my HVAC back in 2019. He’s dependable, knowledgeable, professional, and personable. I highly recommend him and his company.
We had a great experience with Eric, he explained everything to us as he was fixing our a/c, he was very professional and did an excellent job fixing our broken a/c. We are so grateful to finally have cold air again!
So happy to have found Oak Point Heating and Air Conditioning when I needed them most! Had received an estimate from another person who come out to check but wasn't much help. Found and followed the many recommendations about Eric and Staci. Indeed, Staci was wonderful and took the time to explain in great detail what was going on with my HVAC system. Staci and Eric are both honest and super helpful, as well as clearly capable and willing to do their very, very best. Highly recommended them. A huge thank you to both Eric and Staci!
I work a lot on my classic Mustang in the garage and wanted a air conditioning system that would cool me down without breaking the bank. I talked to a several AC companies but went with Oak Point Heating and Air. I talked with Staci who recommended a Mini Spilt system they sell. The price was fantastic and the mechanic who installed the system was very friendly and knowledgeable, and did a top notch job. Staci was excellent not only was she very pleasant but very knowledgeable about their products. She also followed up to make sure I was satisfied customer. Honestly, I give this experience a rock solid 10. The AC system itself exceeded my expectations and cools the garage to a comfortable level with very minimal energy bill increase.
Eric and Stacy are great! Not only did they provide emergency support for after hours. They came out a few days later to refill our refrigerant when our air stopped blowing cold. Stacy was super friendly over the phone and Eric provided A++ service at affordable rate! He made sure everything was working properly before he left and was able to get the issue resolved quickly. I would HIGHLY recommend this company to anyone!
I spoke w/ Staci at the office when I called. She as friendly, professional, & helpful. She told me that she would be contacting a service person & they would be by my house this morning, within 30 minutes! Eric arrived right away & diagnosed the problem quickly while explaining the steps to me. The motor was replaced. I opted to get the service agreement due to cost incentive/value. Eric was able to do the entire maintainence service also while he was here. He gave me some advice regarding a new system when the time comes for us. He was professional & thorough. I would highly recommend this company.
